At Uroeye, we hold intellectual property rights—including copyrights, trademarks, patents, designs, and trade secrets—in the highest regard. We are fully dedicated to upholding the protection of these rights and ensuring the legitimacy of all products and imagery displayed on our website. However, given the extensive range of items we offer, unintended oversights may occasionally occur.
If you are an intellectual property owner or an authorized representative and suspect that any product on our website infringes upon your rights, we kindly ask that you contact us immediately. We pledge to take prompt and appropriate measures to protect your legitimate rights.
How to File a Complaint
To file a copyright or trademark infringement complaint, please submit the following details to our dedicated team at: [email protected]
Proof of Identity: Evidence confirming that you are the rightful owner or an authorized representative of the intellectual property in question.
Description of Infringement: A detailed description of the work or material allegedly infringed, including the specific location on our website (please provide the exact Product URL).
Contact Information: Adequate details for us to communicate with you, such as your full name, physical address, phone number, and email address.
Statement of Good Faith: A statement expressing your good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, their agent, or the law.
Please note that [email protected] is reserved exclusively for intellectual property-related matters. For other concerns, please contact our customer support team. We take every report with the utmost seriousness; however, please be aware that providing false information in an infringement notice may lead to legal consequences.